Grievance Redressal Mechanism

Grievance Redressal Mechanism

FORMAT FOR GRIEVANCE REDRESS MECHANISM FOR THE ITI

The Grievance Redress Mechanism for our institute will cover the three processes of receipt, redress, and prevention with the following sections:

 

  1. Receipt of Grievance

Information on receipt

Communications to complainant

Criteria for classification

 

  1. Redress of Grievance

Time norms for redress

Level of responsibility for Redress

 

III. Prevention for Recurrence of Repeated Grievances

Analysis and prevention

NOTICE

Dated: 07/12/2013

 

Re: Formation of Grievance Redressal Committee

 

As directed by the competent authority, Grievance Redressal Committee has been constituted with the objective of resolving the grievances of students, parents and others. The committee comprises of following members:

 

Chair person

  1. Er. A.Dey, – Principal

Members

  1. Mr.B. Ghosh – Administrative Officer
  2. Mr.R. Das – Sr. Instructor Electrician
  3. Mr.B. Dutta – Instructor Fitter
  4. Mr.A. Das – Office Assistant/Head Clerk

 

 

All the students, their parents and others may henceforth approach the Grievance Redressal Committee for any grievances.

Principal